Privacy Policy

Last updated: June 2026

1. Who we are

This website is operated by [COMPANY NAME], registered at [ADDRESS], registration number [REG NUMBER] ("we", "us", "our"). We operate the ExpoBridge Pulse platform at pulse.expobridge.live.

For any privacy-related questions, contact us at hello@expobridge.live.

2. What data we collect

2.1 Contact form submissions

When you submit our contact form, we collect:

• Name
• Email address
• Company name (optional)
• Event name and date (optional)
• Your message

Legal basis: Legitimate interest (responding to your inquiry) and, where applicable, your consent.

2.2 Survey responses (client deployments)

When you complete a survey deployed via ExpoBridge Pulse at an exhibition or trade fair, we collect:

• Your answers to the survey questions
• Interaction metadata (time per question, completion time)
• No personally identifiable information is collected unless the survey explicitly asks for it

Legal basis: Legitimate interest of our client (the exhibition stand operator) who commissioned the survey. Our client is the data controller; we act as data processor.

2.3 Analytics

We use Google Analytics 4 to understand how visitors use our marketing website. This collects:

• Pages visited and time spent
• Device type, browser, and approximate location (country/city level)
• Referral source
• Interaction events (button clicks, form engagement, demo usage)

Google Analytics uses cookies. You can opt out using your browser's cookie settings or the Google Analytics Opt-out Browser Add-on.

Legal basis: Legitimate interest (improving our website and understanding our audience).

2.4 Technical data

Our hosting provider (Vercel) automatically collects server logs including IP addresses, request timestamps, and user agent strings. This data is used for security and performance purposes and is retained according to Vercel's data retention policy.

3. How we use your data

• Contact form data: To respond to your inquiry and, with your permission, to follow up about our services.
• Survey data: To provide analytics and reports to our client who commissioned the survey.
• Analytics data: To improve our website, understand user behavior, and measure marketing effectiveness.

4. Data sharing

We do not sell your personal data. We share data only with:

• Google (Analytics) — for website analytics
• Vercel — our hosting provider
• Neon — our database provider (EU region)
• Our clients — survey response data is shared with the client who commissioned the survey (they are the data controller)

5. Data retention

• Contact form submissions: Retained for 2 years or until you request deletion.
• Survey responses: Retained according to our agreement with the commissioning client.
• Analytics data: Retained according to Google Analytics default retention settings (14 months).

6. Your rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@expobridge.live. We will respond within 30 days.

7. Cookies

We use the following cookies:

• Google Analytics cookies (_ga, _ga_*) — for website analytics. These are first-party cookies set by Google Analytics.

We do not use advertising cookies or third-party tracking cookies.

8. Data security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted database connections (TLS/SSL)
• Password-protected admin access
• Hosting on SOC 2 compliant infrastructure (Vercel, Neon)

9. International transfers

Your data may be processed outside the EU/EEA by our service providers (Google, Vercel). These transfers are protected by Standard Contractual Clauses or adequacy decisions as required by GDPR.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.

11. Contact

[COMPANY NAME]
[ADDRESS]
Email: hello@expobridge.live